Returns & Exchanges
At Veneta Blinds, we want you to be completely satisfied with your custom window treatments. If your order isn't perfect, our straightforward return and exchange process is designed to ensure your home looks exactly as you envisioned.
Check Your Measurements
Before initiating a return, verify your window measurements against your order confirmation to determine if the issue is covered by our MeasureSafe™ Guarantee.
Contact Support
Reach out to our customer care team within 30 days of delivery with your order number and photos of the product to receive a Return Authorization (RA) number.
Package Securely
Place the blinds back in their original packaging, ensuring all mounting hardware and components are included to prevent damage during transit.
Ship and Track
Affix the provided shipping label to your package and drop it off at an authorized courier location; your refund or replacement will be processed once inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing